Blog Archives

Walk A Mile In Their Shoes

The simplest model of communication has a few very basic elements – a sender, a receiver, a message and a medium. And the goal is just as simple – that the message that lands, is identical to the message sent. Like many things, it’s simple, but not easy. And where much written communication fails, is […]

Talk To Me, Dammit!

I need some advice from my accountant. She’s great when it comes to numbers and I want to ask her about some work-related changes I’m thinking of making and how they will affect the structure of my finances and my tax. So I emailed her my questions. And then I emailed her again. And then […]

How Feedback Helps Your Remote Worker

The gig economy is the future, we’re told. I’ve been an active part of this economy for just over two decades, and there are two major skills required to make this work. The first is being able to give a clear brief, and the second is the ability to give feedback. Part of the reason many […]