Mandy Collins & Associates

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Blog Archives

Why your loyally tweeting employee could be damaging your brand

You see it all the time – people doing a bit of a ra-ra for their companies online, tweeting or posting on Facebook, using the hashtag, nailing their work colours to the mast. On the face of it, it all seems quite positive. Look at the statistics! You’re getting posts and engagement and the whole
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Change the script

Houston, we have a problem – and it’s with the way most companies are running their social media accounts. Because customers are turning to Twitter accounts, in particular, for help – and most of the time that’s the last thing they get. What they get, instead, is an extension of the uselessness of the company’s
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